Return Policy
All initial purchases of the WSN® PetRemedy™ Glucose Support Formula
by customers of Wellness Support Network are covered by
this refund policy for a period of 90 days from the date
of purchase. No
refunds will be issued on reorders. No other products
may be returned for a refund unless a money back guarantee
is indicated on the website.
Other products
will be considered for refund if included in the initial order
from Wellness Support Network, only if they are unopened,
unmarked and in original condition.
To receive a refund,
the person who purchased the product must request the refund
by telephone (818) 241-9080 or e-mail info@petremedy.com
and receive a Return of Merchandise Authorization Number.
The Return of
Merchandise Authorization Number must be clearly written on
the outside of the package that is used to return the products.
All empty, partially
used or unopened products must be returned in order to receive
a refund on those items. No refunds will be issued without
the return of the product containers. These items must be
returned postpaid with the postage paid in advance and mailed
to the company and location from where they were originally
shipped. If you no longer have the name and address of where
to return the products, Wellness Support Network will provide
it to you.
All refunds will be processed within 30 days of receipt of
returned items. Refunds will be given on the purchase price
of the product(s) less a processing fee. [These processing
fees are the fees that your credit card company charges us for
refunding the money to your account.] Less a 3.6% processing
fee for all Visa, Mastercard and Discover cards; less a 4.5%
processing fee for American Express cards; less a 4.0 % processing
fee for checks. Shipping and handling fees are non-refundable.
Refunds will be issued only to the individual who paid for
the original purchase (not the recipient of the products if
different than the purchaser).
All refunds will be made back to the debit or credit card
account originally used to make the purchase, or by check
to the individual, if the purchase was made by check.
AutoShip
Program
Occasionally someone
receiving automatic shipments will wish to suspend or cancel
their AutoShip program. Unopened, unmarked products in
their original condition will be accepted for a refund,
and only if Wellness Support Network is informed of the
request for refund within ten (10) days of the date it
was shipped to the customer.
The return must
be received within 30 days of the last shipment. A refund
will be given only on the last shipment received. No
other refunds will be issued to individuals on the WSN
AutoShip program.
Damaged Merchandise
On rare occasion,
product can be damaged in transit to a customer. Should your
product arrive damaged (such as a broken bottle), please contact
Wellness Support Network without delay (within 5 days) and
a replacement will be shipped to you immediately at no additional
charge. We only request that you return the damaged product
in the box the new replacement product comes in.
Error in
Your Order
If you receive
an order that has an error in it, we first and foremost apologize.
Please contact the Wellness Support Network and we will immediately
fix the error at no cost to you.
To
Order Your WSN® PetRemedy™
Glucose Support Formula
Click Here!
